Files we accept
We accept Microsoft Word, Adobe Acrobat (PDF), WordPerfect, OpenOffice and plain text files. We accept Mac files if they are converted for the PC. But in any form, we can find a way to correct your text. Billboards, packaging and printed objects of any kind can be photographed and we’ll check the image. Easy!
Regrettably, we cannot work directly on desktop publishing files such as Corel Ventura, Indesign, Quark Express, PageMaker, Publisher or similar. But just extract the text and send that.
PDF files
When working on PDF files we create comments on the pages, since we don’t directly alter the text. When you get the file back, you cannot accept all the corrections at once, you need to accept or reject each one individually and you will probably regenerate the PDF. So allow time to enter the changes.
Layout and formatting
Word processing programs sometimes change the layout when the text is altered. For example, line endings can change and move forwards or backwards, or graphics may shift between pages. Regrettably, we cannot always restore the formatting to the way it was. However, we cannot accept liability for any changes resulting from the corrections we make. It is your responsibility to check for and to correct such changes.
We advise you to preserve the formatting by copying the document before sending it to us.